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Feb 19
STUDY: Retail app outage has surprising impact on in-store shopping and customer behavior
Gies Professor Unnati Narang studied an app outage, which cost the retailer $1.08 million in lost revenue and additional potential losses. She found the mobile outage actually decreased in-store shopping, highlighting the importance of mobile apps for product search in the retail experience.
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Feb 11
PODCAST: Professor Oscar Ybarra on workplace wellness, psychology in business
Oscar Ybarra is passionate about finding the answers to questions that impact our daily lives, and he has co-authored a new study on workplace well-being
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Feb 10
Study reveals online donations drop when government signals support
Many nonprofits are turning to online crowdfunding platforms to appeal to potential donors; however, a recent study has shown that when government funding becomes available, giving levels often drop.